PROOFS
PDF proofs are provided on all jobs by e-mail free of charge. Please view our pricing guide for information regarding a hard copy proof.
TURNAROUND TIME
The order is done approximately 3 working days after written approval of your proof. Turnaround time does not include shipping time. Large quantity orders may require extra time. Rush orders are available at 50% surcharge, with e-mail PDF proof only.
SHIPPING
Prints are delivered by UPS, rolled up in sturdy tubes, not mounted, this will save on shipping charges and lessen the chance for damages to your prints. UPS packages are automatically insured up to $100, if you need additional insurance please indicate on your order. We do not provide mounting or laminating services, it is highly recommended that the prints be laminated and/or mounted to protect their surface for long term use.
LIMITS OF LIABILITY AND TERMS
Submission of any materials such as film, photos, digital files or original artwork constitutes an agreement by the client that any damage or loss incurred will only entitle the client to replacement with a like amount of raw materials, unexposed film, or digital media. Except for said replacement, our acceptance of the artist's images and materials is without warranty or liability.
UNPACKING YOUR PRINTS
Use caution or white cotton gloves when handling or displaying the posters. Carefully slide out from shipping tube, unwrap by removing stickers and tissue paper, place on a flat level surface away from direct sunlight, allow 2-3 days to flatten out on its own. |
